Bajaj Allianz General Insurance Company Limited has developed a software program that issues its customers valid Marine Policy Certificates through its website. Bajaj Allianz is the first Indian insurance company to issue such certificates online.
This new service is part of Bajaj Allianz’s strategy to develop IT solutions that can immediately issue policies and deliver efficient customer service over the Internet for a range of its insurance products. The company successfully introduced web-enabled motor policy issuance a year ago.
The online service will enable marine insurance policyholders to obtain policy certificates instantly. In the absence of such an IT system, the waiting period to receive the certificates is 3 to 5 days.
The marine certificate is a document that has to be attached along with every shipment and is essential for exporters or importers to open Letters of Credit (LCs). Prompt receipt of the certificates helps them in processing the export/import formalities without any delay.